Susan Deveney

Featured Products

Footer

Susan Deveney

Susan Deveney is a leader in conflict resolution and mediation. She is the Chief Executive and Head Instructor at Conflict Resolution Training Inc. (CRT) in Boston, MA. She and her team provide extensive professional development and continuing education programs across the United States, focusing on enhancing communication and resolving disputes within organizations and between individuals. Born and raised in Boston, Massachusetts, she excelled in her studies at the University of Bridgeport, Connecticut, graduating summa cum laude with majors in Political Science and Psychology. She continued her education at Suffolk University Law School in Boston, where she earned her Juris Doctor degree. In 2010, Susan founded CRT, establishing it as a hub for training in critical areas like emotional intelligence, mindfulness, diversity, and inclusion. Under her guidance, CRT has successfully trained thousands of professionals, helping improve teamwork within diverse organizations, including corporations, nonprofits, and Native American tribes. Prior to her focus on CRT, she managed a legal and mediation practice from 2001 to 2016, where she developed strategies in areas such as disability law, family and business disputes, and employment law. Her practice emphasized mediation as a means to resolve conflicts and achieve amicable solutions. Susan's expertise spans various sectors of mediation, including divorce and family mediation, where she has over two decades of experience. She also provides specialized training for resolving disputes in special education and improving workplace environments through conflict resolution strategies. Her commitment to improving workplace culture is reflected in her development of training programs aimed at litigation prevention and enhancing interpersonal communication skills. These programs are part of a broader initiative to foster healthier and more productive organizational environments. Susan's contributions extend beyond her professional work. She has been actively involved in community service, advocating for conflict resolution programs for children in Rhode Island and volunteering in local educational initiatives. Her efforts include supporting legislation and community projects that promote the social and economic welfare of children. Recently, she launched the first-ever nationwide Special Education Mediation Workshop, designed to help parents and school districts manage disputes over Individualized Education Plans. She is also preparing to introduce an Elder Care Facilitation Workshop aimed at supporting caregivers in creating comprehensive life plans for seniors. As an author and speaker, Susan has published several articles and books on conflict resolution, including "The Mediator's Guide to Writing Effective Memoranda of Understanding" and the upcoming "Introduction to Special Education Mediation." Her professional memberships include various Bar Associations, and she holds certifications from prestigious institutions like Cornell University and Harvard Business School. Outside of her professional life, Susan Deveney enjoys tennis, swimming, and writing, which help her maintain a balanced and active lifestyle. She continues to seek opportunities for personal and professional growth, driven by her passion for education and her commitment to conflict resolution.

Facebook
YouTube

Powered by

Privacy Policy
Terms of use